Last Updated: December 12, 2025
At Nether Market, we are committed to delivering your officially licensed Minecraft gear quickly and safely across the Overworld. Please review our shipping policy below before placing your order.
1. Order Processing Time
- Standard Items: In-stock merchandise typically ships within 1–3 business days.
- Special/Pre-Order Items: Limited editions or pre-orders may require a longer processing time. Specific details will be clearly noted on the respective product page.
- Note: Processing time is the time it takes to prepare your order for shipment, separate from the delivery time.
2. Shipping Options & Estimated Delivery Times
We offer tracked shipping services globally. Enjoy Free Worldwide Shipping on all orders over $150!
| Destination | Shipping Type | Cost | Estimated Delivery | Tracking |
| USA | Standard Shipping | FREE over $150 / $9.99 under $150 | 7–12 business days | Yes |
| UK / EU | Standard Shipping | FREE over $150 / $19.99 under $150 | 8–15 business days | Yes |
| Canada | Standard Shipping | FREE over $150 / $19.99 under $150 | 10–18 business days | Yes |
| International | Global Saver | FREE over $150 / $19.99 under $150 | 10–20 business days | Yes |
Delivery times are estimates and do not include processing time.
3. Where We Ship
We proudly ship to major countries and regions popular with the global Minecraft community, including:
- United States, Canada
- United Kingdom, and most EU Countries
- Australia, New Zealand
- Select countries in Asia (e.g., Japan, South Korea, Singapore)
If you are unsure whether we ship to your location, please contact us.
4. Tracking Your Order
Once your order has shipped, you will receive a separate Shipping Confirmation Email containing your tracking number. You can monitor its journey via the carrier’s website.
5. Possible Delays
While we strive to meet the estimated delivery times, please be aware that minor delays can occasionally occur due to factors outside of our control:
- Customs inspection and processing
- Peak holiday shipping traffic (e.g., Christmas)
- Severe weather conditions or local postal disruptions
Our Promise: If your order is significantly delayed more than 7 days beyond the estimated delivery window, please contact us. We will investigate the delay and offer a discount code for your next order as compensation.
6. Lost or Missing Packages
If your package has not arrived 21 days after the shipment date, please:
- Email us at [email protected].
- Include your order number and the last known tracking update.
If the package is confirmed lost by the carrier after investigation, we will offer either a free reshipment (if inventory allows) or a full refund (including original shipping costs for confirmed losses).
7. Customs, Taxes, and Import Duties (For International Orders)
Please note that International buyers are responsible for any customs, VAT, or import duties that may be charged by your country’s customs office upon arrival.
These charges are not included in the item price or shipping cost and are the buyer’s responsibility. Please check with your local customs office if you have any concerns before placing your order.
8. Questions or Assistance
We are here to ensure your Minecraft gear arrives safely.
Email us at: [email protected]